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List of vacancies

Technical support manager

Head Office

Requirements:

Good Communication Skills
Good command of English: spoken and written level Intermediate and above
Support experience
Experience with task trackers
Basic understanding of web product development
Basic knowledge of HTML
Basic knowledge of Google Analytics
Problem solving and very responsible person
Technical background is a plus

Responsibilities:

Support for business users (internal) through various communication channels
Helping business users to use the system
Training and adaptation of users.
Collection of own feedback / user experience and transfer to the team
Monitor system activity, resolve issues or escalate to different teams
Solving any technical and organizational issues (according to predetermined plans or ad-hoc)