Product Design Manager will lead a team of product designers responsible for designing of part the customer experience. This role will work collaboratively with Product, Engineering, and Customer Support leaders to enable intuitive, impactful, ethical, on-brand experiences.
- Lead product design in one of our product verticals:
- Inspire and motivate a team of 2 - 5 product designers;
- Grow designers in craft, process, soft skills, and career.
- Uplevel our design quality:
- Come from excellent product design or UX design experience, your portfolio is so amazing we’ll hire you as a Principal Designer;
- Have strong knowledge across the design process, from user research to visual polished design;
- Have a keen eye for great design, and are able to coach other designers to improve their design quality.
- Manage your team’s operations:
- Allocate design resources to ensure design coverage with the product vertical of about 3-5 Product Managers;
- Ensure designers have ownership and growth in their work;
- Know when to roll your sleeves and contribute, leading the team through difficult decisions.
- Be the customer champion:
- Work closely with the Group Product Manager of the vertical on product strategy and vision;
- Improve design process and collaboration between designers and other functions, such as user researchers, product managers, and engineers;
- Ensure that our solution is ethical, impactful, and solves customers’ needs;
- Evangelize design and research in the vertical and the company as a whole.
Qualifications
- 5+ years working in a related design field, with 3+ years in product / UX design;
- 2+ years experience leading a team of Product Designers;
- An excellent portfolio with examples of products that you or your team have launched;
- A passion for helping designers reaching their fullest potential;
- A passion for ethical, impactful financial services;
- Experience influencing cross-functional leadership.
Not required, but highly preferred:
- Experience in a startup environment a plus;
- Experience in mobile app design a plus;
- Experience in both B2B and B2C products a plus.
