Tamga is an international fintech company providing technology and marketing solutions for the financial sector. The mission of the company is to increase the financial literacy of people and make financial products simple and accessible.
TamgaTeam is not just employees working on common tasks. This is a community that brings together ambitious people who are constantly looking for abilities, not prerequisites. People who know what they want and go for it.
And now we are looking for a Head of Contact - center that shares our values and strives to become part of our team.
We need you if:
• You have at least 2 years of experience in a Contact Center in a managerial position.
• You have experience in writing scripts, conducting trainings.
• Experienced user: 1C, CRM, MS Office, telephony, spreadsheets.
• Able to analyze information and identify weaknesses, finds opportunities to optimize the workflow. Knowledge of the Polish language will be an advantage.
We hope that you:
• Qualitatively and professionally organize the work of the department.
• Provide a high level of service across all communication channels.
• You will complete your tasks 100%.
Instead, we offer:
Send your resume to our email address, indicating your salary expectations.