Tamga is an international fintech company providing technology and marketing solutions for the financial sector. The mission of the company is to increase the financial literacy of people and make financial products simple and accessible. TamgaTeam is not just employees working on common tasks. This is a community of ambitious people who are always looking for opportunities, not reasons. People who know what they want and go for it.
And now we are looking for a HEAD OF THE Contact Center who shares our values and strives to become part of our team.
We need you if:
You have at least 2 years of experience in a Contact Center in a managerial position.
You have experience in writing scripts, conducting training sessions.
Experienced user: 1C, CRM, MS Office, telephony, tables.
You are able to analyze information and identify weaknesses, find opportunities for optimizing the workflow.
We hope that YOU:
Organize the work of the department qualitatively and professionally.
Provide a high level of service across all communication channels.
You will complete your tasks 100%.
In return, we offer:
Financial stability - a decent and timely salary;
Work in a cool team of professionals, where everyone loves their job;
Wide opportunities for professional and career growth;
Participation in interesting and large-scale projects;
Convenient work schedule;
Annual paid vacation;
Compensation 50% honey. insurance, sports and courses;